Current production status

Due to the current events, we would like to assure you that we will continue to be there for you and will do our utmost to provide you with the usual reliable service.

Your safety and that of our teams is our top priority. Our office staff is already working from home as often as possible. We have changed the operation in our production and logistics center to a strictly separated shift system and have tightened the hygiene standards. This is how we ensure that you continue to receive your orders quickly and punctually. 

In addition, we would like to provide you with a place for current information that is updated regularly. If something changes, we will inform you here. We've also compiled answers to the most frequently asked questions. If you always want to be up to date, subscribe to our newsletter and follow us on Facebook. We will share the information there as well.

Current status 27/03/2020  18:30

Production: available without restrictions
Shipping
- some large wall decor sizes are currently not available
- slight delays may occur in standard shipping
- in order to accommodate you, we have therefore reduced the costs for DHL Express shipping
- in some countries, certain postal code areas can temporarily not be supplied. You can find an overview here: 
https://www.dhl.de/en/geschaeftskunden/express/coronavirus.html
https://www.dhl.de/coronavirus-en#international

All current delivery times can be found here.

Frequently asked questions:

Can I continue ordering?
We still produce and deliver and you can order without any restrictions.

Which address should I use?
Please use private delivery addresses, as in many cases delivery cannot be guaranteed for company addresses.

Are shipping partners exposed to danger by ordering products?
All our shipping partners have established their own security measures such as contactless delivery to ensure the safety of their employees and also the recipients.

Can I be infected by the photo products or packages? 
According to experts, the receipt of parcels and products is safe. You can find more information on the World Health Organization's website: https://www.who.int/

Have you defined safety measures in production?
We have developed safety measures to ensure a safe working environment for our employees in production.